Xia, Detong, Matt Kessler, Yudi Chen, and Hye Pae. “Making Requests at Work: An Examination of Phrase Frames in Workplace Email Communication”. Ibérica, no. 47 (June 5, 2024): 67–92. Accessed August 19, 2026. https://www.revistaiberica.org/index.php/iberica/article/view/863.